Data Protection

Pujok Privacy Policy — How We Keep Your Data Safe

At pujok, your privacy is our top priority. This policy explains — in plain, straightforward English — how your personal information is collected, used, and kept secure.

Last updated: January 2026

Our Core Privacy Principles

The six commitments that define pujok's Privacy Policy

End-to-end encryption

All your personal information and payment data is protected with SSL/TLS encryption. No third party can access this data.

Data Is Never Sold

Pujok never sells your personal data or shares it with advertisers. Your information is used solely to improve our services.

Minimal Data Collection

We only collect information that is necessary to provide our services. No unnecessary data is requested or stored.

Your consent comes first

We obtain your consent before using your information for any new purpose. You have the right to withdraw that consent at any time.

Scheduled Data Deletion

Your personal data is deleted from our servers within a defined period after your account is closed.

Transparent policy

There's nothing hidden in our privacy policy. Everything is written in plain, clear language — so you can fully understand it.

1. Introduction

Welcome to pujok.app. This privacy policy explains how pujok collects your personal information, what it is used for, and how it is kept secure. This policy applies to all pujok services — including the website, mobile app, and any other digital platform.

Pujok believes your privacy is a fundamental right. We want you to feel completely at ease whenever you use our platform — which is why this policy is written in plain, jargon-free language with no confusing legal terms.

By using pujok, you agree to this privacy policy. If you have any objections to any part of it, please contact us — we'll work to find a solution.

In summary

The core of pujok's Privacy Policy: your data is yours. We use it only to provide our services — never to sell it.

2. What Information We Collect

Pujok only collects information that is genuinely necessary to operate the platform and provide you with our services. We do not ask for anything beyond what is needed.

2.1 Information collected at registration

  • Full name and date of birth.
  • Mobile number and email address.
  • Username and password (passwords are stored encrypted).
  • Address (if required for KYC verification).

2.2 Information Collected During KYC Verification

  • Copy of national ID or passport.
  • Selfie or photo (for identity verification).
  • Mobile banking number (for payment verification).

2.3 Automatically Collected Information

  • IP address and device information.
  • Browser type and operating system.
  • Page visit logs and click patterns.
  • Login time and session duration.
  • Transaction history and betting records.
Data Type Reason for Collection Retention period
Personal Identity Account Creation & Verification For the duration of the account + 5 years
Payment information Transaction Processing Legal Obligation
Log Data Security & System Improvement 90 Days
Cookie data User experience improvement Session or up to 1 year
KYC documents Identity Verification & Fraud Prevention 5 years after account closure

3. How Your Information Is Used

Pujok uses your information only for specific, legitimate purposes. Below is a detailed breakdown of what data is used for and why.

  • Account management: To create your account, manage login sessions, and keep your account secure.
  • Transaction Processing: To process deposits and withdrawals quickly and securely.
  • Customer Support: To resolve your issues and handle complaints.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Service Improvement: Data analysis to improve user experience.
  • Legal obligation: To comply with regulatory requirements.
  • Sending Notifications: To send you promotions, updates, and important information (with your consent).
What pujok does not do

We never sell your data, share it with advertisers, or use it for any new purpose without your consent.

4. Who Your Information Is Shared With

Pujok does not share your personal information with third parties — with a few limited exceptions that are clearly outlined below.

  • Payment Processors: Mobile banking services such as bKash, Nagad, and Rocket — used solely to process transactions.
  • KYC service provider: Accredited third-party identity verification providers — for verification purposes only.
  • Law enforcement agencies: Under a court order or legal obligation — where refusal is not an option.
  • Technology infrastructure provider: Server and cloud services — under strict confidentiality agreements.
Third-Party Agreements

Every third party we work with is required to sign a strict data processing agreement. They may only use your information for the specific purpose it was shared.

5. Cookie Policy

Pujok uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that remember your preferences and help the site run faster and more smoothly.

5.1 Types of Cookies We Use

  • Essential Cookies: Required to keep the site running and maintain your login session. These cannot be disabled.
  • Functional Cookies: To remember your language preferences and settings.
  • Analytics Cookies: To understand which pages are visited most — fully anonymized.
  • Security cookies: To prevent fraud and cyberattacks.

You can disable cookies at any time through your browser settings. However, disabling essential cookies may prevent the site from functioning properly.

6. How We Protect Your Data

Pujok follows the highest industry standards to protect your data — both technically and administratively, we make sure your information stays safe.

  • 256-bit SSL/TLS encryption — for all data transfers.
  • AES-256 encryption — for sensitive data stored in the database.
  • Two-Factor Authentication (2FA) — for account access.
  • Regular security audits and penetration testing.
  • Restricted access policy — only authorized personnel can view data.
  • Regular data security training for all staff.
  • 24/7 security monitoring and alert system.
Security Vulnerability Reporting

If you notice a security vulnerability, please report it to security@pujok.app. We take responsible disclosure seriously.

7. Your Rights

Under pujok's privacy policy, you have the following rights regarding your personal data. To exercise any of these rights, please contact our support team.

Right to Access

You can find out what information we hold about you and request a copy.

Right to rectification

You can ask us to correct any information that is inaccurate or out of date.

Right to erasure

You can request that your data be deleted under certain circumstances.

Right to restrict processing

You can ask us to stop using your data for specific purposes.

Right to Data Portability

You can request your information in a machine-readable format.

Right to Object

You can object to the processing of your data for specific purposes.

Request Response Time

Pujok will respond to any rights request within 30 days of receipt. Complex cases may take up to 60 days, but you will be notified.

8. Child Protection

Pujok is strictly for users aged 18 and above. We do not knowingly collect information from anyone under 18. If we become aware that a minor's data has been collected inadvertently, it will be deleted immediately and the account will be closed.

If you believe a minor is using pujok, please contact us. We will take prompt action.

9. About Third-Party Links

The pujok platform may occasionally reference third-party pages. Please note that these third-party websites have their own privacy policies, and pujok is not responsible for them. pujok's Privacy Policy applies solely to the pujok.app domain.

10. Policy Changes

Pujok may update this Privacy Policy from time to time. If any significant changes are made, we will notify you via email or in-app notification — at least 14 days before the changes take effect.

The "Last Updated" date at the top of this policy is always current. If you do not agree to the updated policy, you have the right to close your account.

11. Contact Us

If you have any questions, comments, or complaints about this privacy policy, please get in touch. Our dedicated privacy team is always ready to help.

  • Email: support@pujok.app
  • Website: pujok.app
  • Response time: Within 24 Hours (on business days)
We're always here

Feel free to reach out to us with any privacy concerns. We respond in English.

In Short — You're in Control of Your Data

At pujok, you're always in the driver's seat

Encrypted
All Data Is Secure
Never Sold
Not to third parties
Your Consent
Consent first, then use
Delete
Request at Any Time

Start gaming in a secure environment

Your data is safe with pujok — open an account today and enjoy the best gaming experience.

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