Legal Documents

Pujok Terms & Conditions — Please Read Before Use

Please read these Terms & Conditions carefully before using pujok. Your rights, responsibilities, and our commitments are all clearly set out here.

Last Updated: January 2026

Key Highlights at a Glance

The most important points of the Terms and Conditions, in plain language

Account Registration

Each person may register only one account. Accurate information is required at sign-up. No one under the age of 18 is permitted to use pujok.

Deposits & Withdrawals

The minimum deposit is ৳100 BDT. Withdrawals are typically processed within 24 hours. Verified accounts experience no issues withdrawing funds.

Bonuses & Promotions

Each bonus comes with specific wagering requirements and cannot be used across multiple accounts. Failure to meet the conditions may result in the bonus being cancelled.

Account Security

Keeping your password and login credentials secure is your responsibility. Sharing your account with others is not permitted. Report any suspicious activity immediately.

Prohibited Activities

Fraud, money laundering, or any attempt to hack the system is strictly prohibited. Any such activity will result in permanent account closure.

Responsible Gaming

Pujok is committed to responsible gaming. Deposit limits, self-exclusion, and cooling-off periods are available to all users.

1. General Terms

Welcome to pujok.app. By using this website and mobile application, you agree to abide by all the terms and conditions stated here. The pujok Terms & Conditions constitute a legally binding agreement between you and the pujok platform.

These Terms & Conditions are written to be straightforward and easy to understand. If any section is unclear, feel free to reach out to our support team — they'll be happy to walk you through it.

Pujok is a licensed online gaming platform. All our services operate in accordance with the guidelines of international gaming regulatory bodies. pujok's Terms and Conditions may be updated from time to time — the latest version will always be available on this page.

Important Note

By using pujok, you are considered to have accepted these Terms and Conditions, even if you have not read them. We strongly recommend reading them in full before registering.

2. Account Registration & Verification

To open an account on pujok, you must provide accurate and complete information. Accounts created with false or misleading details may be terminated at any time, and any balance in such accounts may be forfeited.

2.1 Single Account Policy

Each person may hold only one account on pujok. If multiple accounts are found belonging to the same individual, all accounts will be closed and any funds held will be forfeited. Opening multiple accounts to take advantage of bonus offers is strictly prohibited.

2.2 Identity Verification (KYC)

You will need to verify your identity before making a withdrawal or conducting transactions above a certain limit. This process may require submitting a copy of your National ID or passport. pujok keeps your personal information secure and does not share it with third parties.

  • Provide your correct name, date of birth, and mobile number during registration.
  • Use an active email address that you have full access to.
  • Withdrawals may be held if KYC verification is not completed.
  • Please contact our support team to make any changes to your account details.

3. Age Requirements & Legal Eligibility

Pujok is strictly for users aged 18 and above. Anyone under 18 is prohibited from using pujok. If a false age is provided at registration and later verified, the account will be closed immediately.

Pujok is firmly committed to child protection. We use age verification technology and investigate any suspected use of the platform by minors. If you know of a minor using pujok, please let us know.

Warning

Allowing minors to use your pujok account may be a criminal offence. Please use a password lock on your device.

4. Deposit & Payment Policy

Pujok currently supports deposits via bKash, Nagad, and Rocket. More payment methods will be added in the future. All transactions are processed in Bangladeshi Taka (BDT).

4.1 Deposit Limits

  • Minimum deposit: ৳100 BDT.
  • Maximum single deposit: ৳50,000 BDT.
  • Maximum daily deposit: ৳1,00,000 BDT.
  • Deposits are usually credited to your account instantly.

4.2 Payment Security

All payments on pujok are secured with SSL encryption. Your bank or mobile banking details are never stored on our servers. If a deposit fails but your money has been deducted, it will be automatically refunded within 2–4 hours. If not, please contact support.

Secure Payments

Only deposit from your own mobile banking account. Using someone else's account may result in the transaction being blocked.

5. Withdrawal Policy

Your account must be verified before you can withdraw funds from pujok. Withdrawal requests are typically processed within 24 hours, though during peak periods it may take up to 48 hours.

  • Minimum withdrawal: ৳200 BDT.
  • Maximum daily withdrawal: ৳2,00,000 BDT.
  • Withdrawals can only be made to the same payment method used for the deposit.
  • Wagering requirements must be met before bonus funds can be withdrawn.
  • Withdrawals may be temporarily suspended if suspicious activity is detected.

Pujok never holds withdrawals without reason. If your withdrawal is delayed for any reason, our support team will inform you of the cause and work to resolve it.

6. Bonus & Promotion Terms

Pujok offers a variety of bonuses and promotions. Each bonus comes with its own terms, which you should read carefully before claiming.

6.1 Welcome Bonus

The welcome bonus for new members applies to the first deposit only. To use this bonus, you must meet a specified wagering requirement. If you withdraw before fulfilling the wagering requirement, the bonus will be forfeited.

6.2 General Bonus Rules

  • Each bonus can only be used once per account.
  • Bonuses are typically valid for 7 to 30 days.
  • Any unused bonus will be automatically cancelled upon expiry.
  • Multiple bonuses cannot be claimed from the same IP address or device.
  • Pujok reserves the right to modify or discontinue any bonus offer at any time.
Bonus Tips

Always read the wagering requirements before claiming a bonus. Bonuses with lower wagering requirements are generally the better deal.

7. Prohibited Activities

The following activities are strictly prohibited on pujok. Violations may result in permanent account closure and legal action where necessary.

  • Any form of fraud or fraudulent activity.
  • Money laundering or any transactions involving illegal funds.
  • Attempting to hack the system or exploit software vulnerabilities.
  • Creating multiple accounts to claim bonus benefits.
  • Operating an account under someone else's identity.
  • Placing bets using automated bots or scripts.
  • Any attempt to manipulate or influence game outcomes.
  • Harassing or engaging in inappropriate behavior toward other users.

8. Account Suspension & Closure

Pujok reserves the right to suspend or permanently close any account at any time for any reason. In most cases, you will be informed of the reason and given the opportunity to appeal.

If you wish to close your account, please contact our support team. Any verified balance can be withdrawn before the account is closed. Bonus balances are non-refundable.

Right to Appeal

If you believe your account was closed in error, please email support@pujok.app. We will review your case within 72 hours.

9. Responsible Gaming Policy

Pujok believes gaming is a form of entertainment, not a source of income. We always encourage responsible gaming. If gaming is negatively affecting your daily life or financial situation, please reach out to us for support.

  • Set daily, weekly, or monthly deposit limits.
  • Use the Self-Exclusion option to temporarily deactivate your account.
  • Set a cooling-off period — anywhere from 24 hours to 6 months.
  • Set a session time limit.

To access these features, contact our support team or visit our Responsible Gaming View page.

10. Privacy & Data Protection

Pujok is committed to protecting your personal data. Our Privacy Policyfor full details. pujok never sells your personal information or shares it with third parties for advertising purposes.

11. Policy on Changes to Terms

Pujok may update these Terms & Conditions at any time. You will be notified of significant changes via your registered email or an in-app notification. Continued use of pujok after any changes constitutes acceptance of the updated terms.

If you find the updated terms unacceptable, you may close your account at any time. For any questions, our support team is here to help.

12. Contact & Dispute Resolution

If you have any questions or complaints regarding these Terms and Conditions, please contact us. pujok is committed to resolving all disputes fairly and promptly.

  • Email: support@pujok.app
  • Live Chat: Available 24/7 (in Bengali)
  • Response time: typically between 5 minutes and 24 hours.

We hope you enjoy a safe, transparent, and enjoyable experience on pujok. These Terms and Conditions are designed to protect both you and us.

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